RETAIL AMBASSADOR

We're looking for a friendly and independent individual to join our team. You will be in charge of our retail stores / showroom.

Some traits that we are looking for:

• Customer-orientated and passionate
• Ability to work quickly in a fast-paced environment, and maintain a level of tidiness and cleanliness on the floor
• Strong communication & interpersonal skills
• Has a high level of professionalism, work ethics and honesty

Main Responsibilities:

• Responsible for day-to-day retail/showroom operations
• Provide a seamless shopping experience and ensure that all merchandise are available in all colours and sizes on the floor
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
• Promote first class service & customer experience at all times
• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process returns, exchanges and issue store credits
• Uphold efficiency and customer satisfaction.

Requirements:

• 5 days work week including weekends
• Strong command of English
• Basic Excel Skills required
• Min education: Diploma preferred
• Minimum commitment of one year
• Only Singaporeans or Perm Residents

We regret that only shortlisted applicants will be notifiedrequired to work on weekends