Customer Service Officer

Job scope

• To perform consistent high standard customer service in-store and online via platforms
• To perform consistent high standard Customer service in store 
• Customer Loyalty programme updating and audit
• Administrative work e.g. stock ledger, petty cash, HR
• General and miscellaneous task, e.g. assistant to management
• Upkeep of customer experience standard in-store and online

Job requirement

• High customer service standard is expected
• Able to type and communicate in basic English and Mandarin
• Experience with Microsoft office, computer usage and mobile phone
• Able to work in a fast-paced environment
• Experience in service retail or Fnb industry is a bonus

Working Hours

• Full-time & Part time arrangements available, flexible hours
• Part-time arrangement - $1,400- $1,600
  • 4 day work week, 10am – 7pm
  • Or, 5 days work week, 12pm – 6pm 
  • Includes 1 weekend
• Full-time arrangement - $2,300 - $2,600
  • 5.5 day work week,
  • Weekday 10am – 7pm
  • Saturday, 10am – 3pm