Service Engineer ( Kallang, Up to $3.2k, 5 days) - Get Hired Fast

Location: Kallang

Work hour:  Mon to Fri, 9am to 6pm

Responsibilities:

• Responsible for providing timely pre and post sales services to customers, while ensuring customer satisfaction. Ensuring smooth operation of all internal and external customer related activities, Pre and Post sales services, information flow to customers.
• Performs repair and maintenance service work requested in accordance with approved quality/ efficiency standards
• Performs accurate technical service support by answering phones / mails and client requests
• Double checks warranty eligibility for repairs based upon requirements and information provided.
• Completes accurate data entry with regards to repair program to properly document all repair/ non repair actions.
• Adjusts, aligns, replaces and/ or repairs equipment and components following equipment manuals and drawings and using welding tools and other hand and power tools.
• Technical assistance to clients and colleagues
• Data analysis, find problems or hidden dangers through maintenance data, and give corresponding solutions or idea
• Monitors all test gears calibration on regular basis and ensuring internal safety regulations.
• Service and repair microphones, RF wireless system, headphones, audio equipment. Collate and identify systemic product issues for continuous improvement
• Maintain stock spare parts as per company guidelines, ensuring monthly stock count and facilitating yearly audit
• Monitor repair cases and ensure that all repair cases to be complete in Turn-around-time as per global guidelines.
• Develop Accredited Service Provider (ASP) skills through workshops & training on quality of repair work & identify counterfeit products. Provide ASP with Technical Support to handle all repair issues
• Provide assistance on company events set-up and technical repair knowledge whenever required
• Provide back-up support during the absence of Service Specialist.

Requirements:

• Diploma / Degree in Electrical, Electronics, Logistics, Sound Light & Video, Advanced Diploma in Wireless Technology
• Preferably 3 - 5 years of working experience in relevant field, entry level candidates are welcome to apply
• Proficient in Microsoft Office
• Experience in using ERP systems preferably JDE
• Able to handle customers and meet deadlines

Interested candidates, please send in your resumes to: [email protected] OR Click “Apply Now”

Tan Yueh Hua Karen

People Profilers Pte Ltd

EA License Number: 02C4944

Registration Number: R1658726