Assistant, Branch Operations

Role Overview

The Assistant, Branch Operations supports the day-to-day administrative and operational activities of the branch to ensure smooth workflow across sales, vehicle handling, and customer service processes. This role plays a key part in coordinating vehicle movement, maintaining accurate records, and supporting cross-functional teams to achieve operational efficiency.

Major Responsibilities / Job Duties

1. Support daily branch operations and administrative functions to ensure smooth execution of activities.
2. Coordinate vehicle preparation, movement, delivery, and handover processes.
3. Assist customers with enquiries, documentation, and general service-related matters.
4. Maintain accurate and up-to-date records of vehicle inventory, sales transactions, and operational documents.
5. Process and track vehicle-related paperwork, including registration, ownership transfers, and related compliance documents.
6. Liaise with Sales, Operations, Workshop, Finance, and external stakeholders to ensure seamless coordination of processes.
7. Monitor vehicle stock availability and update inventory records in a timely and accurate manner.
8. Ensure branch facilities, vehicle displays, and overall environment are well-maintained according to company standards.
9. Prepare operational reports and perform data entry into internal systems.
10. Support the Branch Manager in achieving operational targets and driving branch improvement initiatives.
11. Possess a valid Class 3 driving license and be able to assist with vehicle movement and related operational needs when required.