Clinic Assistant

JOB RESPONSIBILITIES

• To be responsible for appointment scheduling, customer registration, billing and payment collections, day-end reconciliation of accounts and administrative duties.
• To prepare Patient/ Customer and assist Doctor to carry out clinical, medical and aesthetic consultation, examination and procedure.
• To ensure timely and professional response to enquiries and request from phone calls and e-mails.
• To be responsible for health and travel declaration arrangement for prescribed laboratory tests, specialist referrals, and/or diagnostic procedures etc.
• To assist in planning, coordinating and to participate in all Company’s health/ beauty/ product seminar, event, workshop, presentation or demonstration etc.
• To assist with clinic’s daily operations.
• To ensure monthly stock taking is accurate.
• To render quality care according to the Patient/ Customer’s needs.

REQUIREMENTS

• Ability to speak and type in Mandarin to handle queries from Mandarin speaking Patient/ Customer and provide direct care to Mandarin speaking Patient/ Customer.
• A sound knowledge of telephone etiquette, good written and verbal communication skills.
• Rotating work shifts.
• Diploma/ Advanced/ Higher/ Graduate Diploma.
• Prior work experience in GP/ Aesthetics clinic will be an added advantage.
• Full-time/ Part-time positions available.