We are looking to hire an organized Reservations Executive (Up to $5K / Hospitality / Business Travel Opportunities) to join our awesome team at Workplus Recruitment Centre Pte Ltd in Singapore.
Growing your career as a Full time Reservations Executive (Up to $5K / Hospitality / Business Travel Opportunities) is an amazing opportunity to develop excellent skills.
If you are strong in persuasion, attention to detail and have the right attitude for the job, then apply for the position of Reservations Executive (Up to $5K / Hospitality / Business Travel Opportunities) at Workplus Recruitment Centre Pte Ltd today!
• Up to $5K
• Purpose Built Student Accommodation
• 5 Days Week, regular office hour
• Frequent business travel opportunities to Australia
• Excellent Career Advancement Opportunity
Our client is seeking for suitable candidates to join them as Reservations Executive
Responsibilities
- Maintain, nurture and follow up with new leads and prospective clients proactively
- Ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
- Provide customer service and handle request and enquiries through phone, email, online chatbot, FB, Instagram, and various instant messaging channels from local and overseas customers
- Check room availabilities, log special request, or check any other information using property management system
- Provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
- Provide consultations on industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
- Provide regular updates and reporting to management on overall data analytics with respect to leads status, daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
- Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
- Assist marketing team in various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through
Requirements:
- Bachelor's degree in any disciplines
- At least 5 years of experience as a sales agent or customer service representative
- Excellent interpersonal, communication and relationship skills
- Energetic, goal-oriented and outcome-driven
- Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
** We regret to inform that only shortlisted candidates would be notified **
Benefits of working as a Reservations Executive (Up to $5K / Hospitality / Business Travel Opportunities) in Singapore:
● Company offers great benefits
● Continuous Learning Opportunities
● Generous Compensation
No CV Required
How to get there?
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