Sales Support Executive (Ref 25664) - Innovative Company

Responsibilities

• Providing administrative support to the sales team, assisting in order processing, customer inquiries, and ensuring a seamless sales process.

• Coordinate with warehouse and logistics teams to ensure timely order fulfilment.

• Verify order information, update order status and communicate any delays or issues to customers as necessary.

• Resolve customer complaints or issues effectively and escalate complex matters to the appropriate channels.

• Maintain accurate and up-to-date records of sales transactions, contracts, and customer interactions.

• Organize and maintain filing systems for easy retrieval of documents.

• Assist in other administrative tasks and projects as assigned by management.

Requirements

• Min Diploma holder in business administration with a minimum of 1 - 2 years of admin experience

• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Excellent communication skills, both written and verbal.

• Ability to prioritize tasks and manage time effectively in a fast-paced environment.

• Attention to detail and accuracy in data entry and order processing.

• Customer-focused attitude with a dedication to providing exceptional service.

• Ability to work independently as well as part of a team.

• Strong time management and multitasking skills.

Licence No: 12C6060