We are on the lookout for a creative Government Call Centre Surveyor $3000 | Yearly Renewable | to join our vibrant team at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) in Novena, Central Region.
Growing your career as a Contract/Temp Government Call Centre Surveyor $3000 | Yearly Renewable | is a great opportunity to develop fundamental skills.
If you are strong in problem-solving, strategic planning and have the right talent for the job, then apply for the position of Government Call Centre Surveyor $3000 | Yearly Renewable | at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) today!
- Responsibilities:
Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for statistical information - Reach out to the respondent to assist them to complete the survey
- Schedule interview appointments with respondents
- Compile, record, input survey returns and data accurately into the system
- Conduct verification to ensure completeness and accuracy of data collected
Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation - Explain survey objectives to respondent
- Interpret survey questions to help respondents’ comprehension
- Respond to queries from respondents in a professional manner
- Ensure that the given KPI are being met based on the project timeline
- Provide status report to the supervisor
Job Requirements:
• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations
• Solid time management skills
• Team player
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E
• EA License No. 01C4394
• EA Registration No. R24120918 TAM SEE MIN
Benefits of working as a Government Call Centre Surveyor $3000 | Yearly Renewable | in Novena, Central Region:
● Excellent Benefits Package
● Company offers career progression opportunities
● Advantageous package