Group Manager (Aesthetics/Beauty Industry) Shenton Way - Start Now

• Position: Group Manager
• Working Location: Shenton Way
• Working Days/Hours: Mondays to Fridays | 10am to 8:30pm
• Salary: Up to $8,000 Basic + Performance Bonus (up to 2 months) + Allowances + Medical and Dental Benefits
• Duration: Permanent/Full Time
• Industry: Aesthetic/Beauty

Responsibilities:

Team Leadership and Development: 

• Lead, motivate, and mentor a team of Outlet Managers and Aestheticians. 
• Set clear performance expectations, conduct regular performance evaluations, and provide feedback and coaching to enhance team members' skills and capabilities. 
• Foster a positive and collaborative work environment that promotes teamwork, growth, and a commitment to excellence.

Operational Excellence: 

• Ensure that all outlets operate efficiently and effectively, adhering to company policies and procedures. 
• Monitor and analyse outlet performance metrics, such as revenue, customer satisfaction, and staff productivity, and implement strategies to improve results. 
• Collaborate with Outlet Managers and Operation Manager to optimize scheduling, inventory management, and resource allocation.

Sales Target and Revenue Management: 

• Develop and execute strategies to achieve and exceed overall sales targets and revenue goals. 
• Analyse sales data and market trends to identify opportunities for growth and revenue maximization. 
• Work closely with the sales and marketing teams to drive sales initiatives and promotional campaigns. 

Customer Service and Quality Assurance: 

• Uphold and enforce the company's commitment to delivering exceptional customer service and maintaining high-quality aesthetic treatments. 
• Address customer feedback, complaints, and concerns promptly and effectively, working with the team to find solutions that exceed customer expectations. 

Training and Development: 

• Implement training programs and initiatives to enhance the skills and knowledge of Aestheticians and Outlet Managers. 
• Stay updated on industry trends and best practices to ensure our services remain cutting-edge and in line with market demands. 

Budget and Financial Management: 

• Collaborate with the Finance team to develop and manage budgets for each outlet. 
• Monitor financial performance, identify cost-saving opportunities, and contribute to revenue growth strategies.

Requirements:

• Singaporeans Only
• Minimum Bachelor’s Degree in Business Administration, Management or any related field
• Must have proven experience in a managerial role within the aesthetic or beauty industry.
• Must have solid communication and presentation skills in both English and Mandarin to liaise with Mandarin speaking Aestheticians and Outlet Managers.
• Candidates with knowledge of aesthetic treatments, products and industry trends have an added advantage

Interested candidates please submit your resume with your expected salary and also availability of starting work via clicking the "Apply Now" button or email to [email protected]

Thank you for your application but we regret that only shortlisted applicants will be contacted.

*** We do not require our candidates to pay any referral fees or be bound by any contracts. ***