Clinic Supervisors (GP Clinics) - Energetic Workplace

About the Opportunity

In this role, the successful incumbent will provide support, direction, and oversight of the day-to-day operations ensuring the operational performance of the clinic and delivery of high-quality service at our My Family Clinic branches.

What You'll be Doing

• Oversee day-to-day operations of the clinic; including and not limited to team supervision in their execution of daily activities, managing rosters, resource planning, slots management and downtime process.
• Regularly train and guide the clinic assistants on daily operations, safety procedures and customer service standards to ensure that they can perform efficiently.
• Oversee the clinic’s finance and administration matters including ensuring files and information are organized and petty cash, billings and cash are accounted for and updated to the relevant department.
• Perform frontline services, clinical support and any operational duties during peak hours or when there is a shortage of manpower.
• Manage the housekeeping of the clinic to ensure its tidiness and cleanliness.
• Manage medication, consumables and equipment inventories including ordering and conducting inventory checks.
• Review and improve on the workflow and procedures in the clinic.
• Perform any other ad-hoc duties which may be assigned.

What We Are Looking for

• NITEC/Higher NITEC/GCE 'N' or 'O' level, with 3 years’ experience in outpatient GP Clinic, preferably with Supervisory/management experience.
• Advanced knowledge in relevant Government and insurance schemes and subsidies.
• Intermediate knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
• Able to supervise, motivate and lead clinic assistants effectively.
• Proven ability to work flexibly with changing priorities and deliver high-quality customer-focused service.
• Possess strong interpersonal and communication skills.
• Familiar with clinic management application.
• Ability to commit to shift work.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.