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Overview of the Role:
Provide high standard of daily water and meals service to patient in accordance with policies standards and guidelines.
Work Location: Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital, Gleneagles Hospital and Parkway East Hospital
Responsibilities would include, but not be limited to, the following:
- Provide and serve meals and beverage services to patient, lodger and visitors.
- Place, collect and compile patient meal order and attend to special needs/requirements and last minutes’ arrangements.
- Check meals properly according to patient medical and dietary needs before serving.
- Provide and change daily water jars, mugs and flasks for patient.
- Ensure sufficient pantry stock and up from store when necessary.
- Ensure clean and hygienic pantry and ward.
- Handle patient feedback/ complaint and report to supervisor or senior butler.
- Inspection of patient room daily in preparation of patient's arrival e.g. amenities, replenishment of mini bar and water etc.
- Ensure confidentiality of patient's information.
- Perform any other job as assigned.
Requirements:
- Primary school education.
- Able to speak, write and read English and preferably be able to understand one or more local dialects.
- Completed all courses conducted by NEA or basic hygiene courses on sanitation and hygiene related or food handling issues.
- Preferably with some service experiences from hotel, restaurant or institutional establishment.
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