24761150 AVP - Information Security Analyst – Service Management

The AVP - Information Security Analyst – Service Management is responsible for contributing to efforts in delivering security services and ensuring alignment of security operations with ongoing business needs. Additionally, this role demands continuous improvement in service delivery processes. Works closely with various lines of businesses within and outside Chief Information Security Office (CISO).

Responsibilities:

• Assist the Service Manager in all aspects of day-to-day operations of the security assessments team globally, ensuring adherence to service management processes and providing guidance to the security assessments team.
• Assist the Service Manager to oversee the overall direction, location strategy, people and talent of Security Assessments globally, ensuring operational efficiency, and defined service levels and customer expectations are met.
• Act as a conduit for clients and internal stakeholders regarding security assessments.
• Participate in projects related to the enhancement of Security Assessments and other Cybersecurity services.
• Serve as communications lead on strategy development and execution for internal business messaging.
• Acts as SME to senior stakeholders and / or other team members.
• Identify opportunities to enhance, streamline and align processes and tools.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.

Qualifications:

• 5-8 years relevant work experience.
• 3+ years’ experience in financial services.
• Proficient in Microsoft tools - MS Excel, MS Access, MS Powerpoint.
• Consistently demonstrates clear and concise written and verbal communication.
• Proven analytical skills.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.
• Experience in Cybersecurity processes preferred.

Education:

• Bachelor’s degree / University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.