Business Development Executive (Global Markets)

Job Responsibilities:

• Monitor & maintain business health of franchise markets

• Drive revenue in franchise markets via new business channels and territory acquisition

• Maintain keen knowledge of franchise markets’ consumer patterns & trends

• Maintain continual communication & positive working relationship with franchise markets

• Support & share strategic and operational advice to franchisees with new outlet openings and when required

• Ensure franchisees are kept abreast of newest product developments and SOPs, and oversee the roll-out in franchise markets

• Maintain franchisee resource of training aids & marketing materials

• Develop, implement and execute training programs, policies and procedures for Franchise Partners, in accordance with the Division’s business objectives

• Monitor, coach and appraise the job results of trainers conducting all Training Programs

• Edit, compile, analyse and/or disseminate OER (Audit) results to all relevant stakeholders

• Conduct business presentations to management

• Supporting new market launches by planning relevant training programs and store attachments prior to its grand opening

• Generate reports and sales projections and market analysis as required

• Work closely with Finance to ensure timely billings and collections from franchise markets

• Updating & maintenance of existing franchisee data and databases

• Other ad hoc duties as assigned

Job Requirements:

• Degree/ Diploma in Business Studies/Administration/Management or related discipline

• Keen business sense, interpersonal, planning, organisational & supervisory skills

• Expect frequent travel overseas

• Experience in franchise markets, preferably in F&B industry

• Competent in Microsoft Office Suite & Google forms

• Good written and verbal communication skills

• Able to adapt to changing work requirements

• Able to work in a lean team, multi-task and work under tight deadlines

• May be required to work weekends (ad-hoc)

• Experience/ Certification in the following is advantageous:

• Video filming & editing software