Customer Service Executive

Like to engage with people? Enjoying snacks? JOIN US NOW!

Working hour: 9 am – 6:30pm (Mon-Fri) ; Sat 9am - 1pm
Location: Pasir Panjang
Salary: $1900 - $2400 per month (Basic + Allowance)

Job Scopes:

• Provide general customer support by managing customer service hotline
• Handling customer complaints.
• Answer customer questions.
• Documenting customer interactions.
• Escalate customer issues to Sales Account Manager (Post-Sales) if is existing customers.
• Receive customer service inquiries and direct to new sales opportunity to Sales Account Manager (Pre-Sales).
• Checking products or service availability.
• Keep and update records of customer interactions, process customer accounts and file documents and follow up to ensure all resolutions are completed.

Requirements:

• Strong communication skill

Interested candidate may apply via email to spzc(at)scientecpersonnel.com or 9796 3272 (indicating Job ID J449685 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Chee Yung Chen (Zack) | R23112910
ScienTec Consulting Pte Ltd -11C5781