Host/Hostess (Hotel F&B)

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

To provide an appropriate welcome at the restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.

JOB DESCRIPTION:

• Meet and greet all guests, and potential guests, at the front of the Restaurant
• Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards
• Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
• Take telephone bookings and document in the Reservation book according to restaurant standards
• Ensure guest Database are updated effectively and reach out the guest for any new promotions
• Maintain detailed knowledge of menu, including daily specials
• Enforces staff motivation and team building
• Ensure tables are cleared quietly and efficiently
• Follow up and respond timely to the guest reservation and respond to every inquiry and feedback from the guest within 24 hours
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.