Junior Tech Business Analyst

Responsibilities

• Lead requirement analysis sessions with external and internal clients and vendors to ensure feasibility and alignment with project goals
• Facilitate design thinking workshops and translate user requirements into detailed use cases and technical solutions
• Communicate functional requirements and use cases clearly to technical and development teams to ensure system compliance with specifications
• Collaborate with customers to explain architectural decisions and resolve technical challenges
• Prepare and obtain sign-off on comprehensive documentation including requirements, functional specifications, design specifications, data management frameworks, interfacing, infrastructure requirements, and data migration approaches
• Develop and deliver system training programs to customers to ensure effective adoption
• Design and execute test plans and cases, trace results to requirements, and measure outcomes against customer expectations
• Perform functional and backend testing, analyze test results and logs, resolve issues, and maintain application quality
• Conduct test briefings for stakeholders and provide support during User Acceptance Testing (UAT)
• Troubleshoot system issues reported by project teams and customers, ensuring timely resolution and follow-up
• Analyze system backend logs and perform data mapping and categorization to support testing and issue resolution
• Manage issues, problems, and change management processes to maintain project integrity and delivery timelines
• Utilize Jira and SQL tools to track progress, manage defects, and support testing activities
• Demonstrate strong customer-service orientation through effective communication, presentation, negotiation, and interpersonal skills
• Maintain commitment to project completion while working under stringent timelines

Required competencies and certifications

• Degree in Computer Science and Engineering
• Minimum 1.5 years of relevant experience as a Business Analyst and tester

Preferred competencies and qualifications

• Experience working in the banking domain
• Familiarity with Java environment