Outlet Manager/Senior Outlet Manager

Job Description:

This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well.

• Direct prompt customer delivery within the established SOPs.
• Learn and be competent in both service and kitchen staff duties.
• Maintain critical standard: holding times, service speed and quality.
• Perform any ad-hoc duties as required by the manager.
• Enhance the leadership and performance excellence of the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service.
• Requisitions of operating stock needs.
• Motivates team members to exceed customer expectations.

Job Requirements:

• Possess 1-3 years of relevant working experience preferably in F & B industry.
• Able to do shift work including weekends and public holidays.