SERVICE CO-ORDINATOR & SALES SUPPORT

Job Description:

• Answer and respond to telephones & email inquiries.

• Follow up and track all Service & Sales quotation and the progress

• Actively making out-bound sales calls to existing service customers to win service contract renewal

• Maintain proper documentations on repair & service jobs

• Create training, workshop/ SIC courses registration/renewal process for new service engineers and any relevant course that deem necessary for the service engineers

• Establish feedback from customers as and when needed by management /ISO requirement

• Assist Chief Service Coordinator and Service Manager on daily operation s matters

• Any other ad-hoc duties as assigned.

Requirements:

• Preferred with engineering background.

• Preferred with working experience in the related field is required for this position.

• Proficient in MS Office

• Self-discipline, proactive and able to work independently and as a good team player

• Possess good communication skills in English, etc.