Services Crew (Full Time)

Job Description

• Report to the managers
• Deliver warm and attentive service to all customers, from greeting to farewell.
• Guide customers through the menu, offering recommendations when needed.
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Handle phone calls for reservations and enquiries.
• Maintain a clean and organized work area and dining areas.
• Preparation of service duties
• Support daily opening and closing duties (shift)
• Process customer orders via Point-of-Sale (POS) system
• Ensure all items are prepared and served promptly
• Assist with setting and clearing table for various meal period
• Escalate customers' feedback to the manager on duty
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Able to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Other ah-how duties assigned by upper level.

Requirements

• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts

Staff Benefits

• 5 day work week
• 30% staff discount (after probation period)
• Staff Meals
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday