Team Co-ordinator

Responsibilities:

• Lead the team in investigations, troubleshooting and problem solving of incidents and abnormal observations
• Act as SMC (Site Main Controller) for emergencies arising during after office hours until the arrival of the Operations/ Terminal manager
• Lead team on process control, application, process recovery and emergency response
• Ensure reduction in Ship shore variance
• Maintain and own the Terminal Inventory management system
• Support coordination with the commissioning of Industrial plant turn around & planned maintenance
• Coordinate day to day permit to work
• Support Terminal maintenance / out of service / in service inspections
• Day to day compliance with VF and lead team members on compliance
• Lead Team discipline & Mentor and coach team members
• Initiate continuous improvement programs in terminal operations
• Manage day-to-day manpower administration and planning, workflow scheduling, and inter-departmental communication to ensure safe, smooth and efficient operations
• Lead in effective shift briefings and ensure key management objectives are communicated in a timely manner
• Lead Shift team members are trained on the relevant mandatory training
• Support communicate commissioning of new / old facilities prior handing over to the Operations team
• Support new projects and manage contractors and communicate
• Manage and prepare for all audits, e.g. customers, ISO, regulatory, THA and safety audits
• Ensure compliance with Terminal SHEQ and VF by Operations team and contractors (including 3rd party)
• Ensure compliance with regulatory and organizational requirements as a trained PFSO (Port Facility Security Officer), Working at Height supervisor and Permit-to-Work approval
• Compliance with local legislation and company’s standards
• Manage relationships with internal and external customers
• Deliver on customers' expectations and requirements in a timely manner
• Participate in Operation Review
• Address concerns from customers
• Handle Complaint handling
• Manage customer expectation
• Address enquiries from Internal / External customers on the services and managing the expectation
• Train and develop team member in operational competency
• Train, coach and guide Operations team members in performance improvements
• Conduct staff performance review and appraisal
• Ensure completion of staff JCP assessments & follow up on competency gap closures
• Support ACE program as a SME (Subject Matter Expert) trainer
• Manage and develop people to ensure a cohesive and motivated team
• Lead & encourage the Team in a positive manner to adapt to changes in the company direction
• Supervise, train and coach technicians and contractors in activities relating to Operations work
• Assist in talent and succession planning of the workforce
• Manages, motivates and develops staff in the terminal operations department (applicable to Team Leader)

Requirements:

• 3-5 years of relevant terminal operations experience in similar industry
• At least 3 years’ experience as a Team Coordinator
• At least 3 GCE ‘O’ Level Credits (including a Science subject) / NITEC or Diploma in Chemical Process Technology
• Wealth of hands-on knowledge of terminal operations and in depth site-specific knowledge
• In depth knowledge of products, equipment and a seasoned SHE expert
• Knowledge of safety, health and environmental regulations