Retail Sales Supervisor

A Retail Sales supervisor in the pet industry oversees the daily operations of a pet retail store, ensuring efficient and smooth functioning of the business. They lead a team and support the store's goals for sales, customer service, and profitability.

Key responsibilities:

• Leading, mentoring, and training staff to ensure excellent customer service and efficient store operations.
• Assisting customers, handling inquiries, and resolving issues to ensure a positive shopping experience.
• Monitoring sales performance, overseeing inventory levels, and coordinating restocking to meet customer demand.
• Organizing product displays and promotions to attract customers and maximize sales.
• Overseeing cash registers and payment processes to ensure accuracy and prevent theft or errors.
• Ensuring the store is clean, organized, and safe for both customers and employees.
• Tracking employee performance and providing feedback to help team members grow and improve.
• Maintaining records of sales, expenses, and inventory, and providing reports to management as required.
• Adhering to store policies and industry regulations, including safety and health codes.
• Handling challenges such as customer complaints, staffing issues, and other unexpected events promptly and effectively.

Requirements

• At least 1 year of experience preferably in a retail industry
• A good team-player with strong communication skills;
• Strong organizational skills and creative mindset;
• Excellent command of spoken and written English;
• Proficiency in Excel, PowerPoint
• Able to commit 5 days or 6 days 12 hours shift
• Shift from 9.30am to 9.30pm, including weekends.
• Singaporeans only