Customer Service (TC17) - Professional Development Opportunities

Job Responsibilities:
• Co-ordinate closely with CHINA Regional Sales Team, follow up after receiving Sales Contract
• Respond and follow-up with customers enquires and technical problems;
• Prepare service reports and maintain technical information
• Monitoring customer complain
• Ensure prompt response to and completion of work
• Planning installation schedule for Installer, IT & Trainer for flight reservation, hotel accommodations, visa application etc.
• Prepare Packing list/Delivery Order/Commercial Invoice to forwarder and customer
• Carry out daily scheduled maintenance and inspections
• Liaising, coordinating and supervise with external repair vendors as required;
• Able to perform standby duties

Job Requirements:

• Candidate must have good command of Chinese Language, ability to Speak Fluently and Type and read is a MUST.
• Candidate must be comfortable to liaise with China Vendor / China HQ 
• Candidate with customer service experience are encouraged to apply! 

HOW TO APPLY:

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to thea.cheah(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Cheah Wei Xuan (Thea) 
EA Personnel Reg No: R23118878