Salesforce Solution Architect

Salesforce Architect

Responsibilities:

• Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
• Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications
• Provides Salesforce architecture design expertise in integrating the Salesforce solution to client’s ecosystems
• Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.
• Provide technical governance and risk management during presales and delivery
• Develop creative solutions that solve our client’s business and technical problems
• Leads and facilitates project delivery to define business, functional, and technical requirements
• Capable of defining business processes using CRM & SFDC best practices
• Develops data integration, data migration and DevOps deployment strategies
• Provide coaching and establishing standards to development team during the implementation phase
• Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization
• Manages direct reports and mentors junior team members
• Engagement with clients’ stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner
• Perform solution effort sizing and define delivery plan
• Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability
• Engage in practice development initiatives and runs knowledge sharing forum
• Identify and develop employee skill matrix on technology, industry and soft skills to cater for the pipeline demand
• Proactive problem solving skills and ability to suggest trade off on solutions between OOTB and custom code
• Identify and work on the Account Mining activities to generate more revenue

Requirements:

• 8 to 10 years of practical experience in presales and execution of medium and large-scale Salesforce implementation and support projects
• Rapid comprehension of client’s system architecture to provide an envisioned future technology stack via roadmap
• Hands-on knowledge of Salesforce Core Cloud and AppExchange solution
• Wide knowledge of Customer Engagement solution on various industries
• Salesforce Architect & MuleSoft certifications
• Excellent communication skill in customer interaction, presentation, story-telling and engagement skills
• Excellent technical writing skills in solution illustration, proposal and contract writing
• Excellent team management skills
• Excellent problem-solving skills in articulation of complex problems and solutions in a simple, visual and impactful manner
• Experience working in an IT services/consulting firm is highly preferred
• Experience with Data modelling, SQL, integration with Web Services (SOAP / REST / XML)) WS-* stack and WSDL are added advantage to support user testing
• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility etc
• Excellent understanding of the Salesforce development and deployment lifecycles: Sandboxes, Licenses, Deployment tools, SFDX, etc
• In-depth knowledge of software development fundamentals such as: knowledge of data structures, object-oriented programming, relational database design, and design patterns
• In-depth knowledge to Web development skills including CSS, JavaScript, HTML, XML are added advantage
• Proven leadership ability to build, manage and foster a team-orientated environment

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.