Shipping Coordinator

Job Description: 

• Managing and checking on daily order send via email or EDI by the customer.
• Manage and creating the order and generating the pick slip from WMS or perform system transaction in customer’s system. SAP, Oracle etc.
• Ensure all the orders are shipped on time and transaction are being done correctly to meet the KPI.   
• Ensure all orders are handover to warehouse for pick and pack. 
• Liaise with internal teams (e.g., warehouse and traffic teams) to ship the orders out on time. 
• Liaise with external teams (e.g., Forwarders, couriers).
• Perform daily shipment booking with the forwarders and preparing the AWB in courier services’ system. 
• Ensure the information printed on the AWBs are declared correctly. (Shipper, Ship to, Value, Bill to account, Inco term etc.)
• Ensure the permits are booked timely and correctly.
• Follow up on internal and external customer’s request promptly to ensure all the orders are shipping on time.
• Maintain a good relationship with the customer.
• Prepare the necessary reports (daily activity, receiving and shipping) to be submitted to customer as per requirement.
• Follow up on internal and external customer’s request promptly
• Maintain general cleanliness of the warehouse – 5S, Safety and Security 
• Ensure all necessary transaction are performed timely and accurately for incoming, outgoing shipment, documentation and transaction (e.g. WMS, SAP) correctly when required.
• Report to Leader/Supervisor if any issue encountered.
• Any other responsibilities assigned by the Superior.