Lounge Bar Server

Job Description: - Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions. Ensure accuracy by repeating order to the guests. - Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively. - Assist in seating guests. - Serve food and beverage to guests in the restaurant/banquet area. - Assist with the set up - Perform duties common to all waiters and other duties as may be assigned. - Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service. - Take orders, promote the restaurant’s specialties and serve in accordance to the established standards. - Ensure that the working areas are well maintained. - Be helpful towards guests that need assistance. - Clear soiled dishes from the tables to the stewarding area. - Clean and prepare tables for inflow of guests. - Pay regular attention to guests to ensure that their requests are attended to. - Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given. - Deliver orders promptly to the kitchen production area. - Keep tables and service areas clean and tidy as per procedure manual. - Maintain hygienic food service techniques during service. - Take responsibility for your designated section and station. - Perform all tasks to Sofitel Brand standards - Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management. Job Requirement: - Demonstrated experience in all areas of Food and Beverage service, a la carte fine dining is essential. - Projects professional image at all times through personal presentation/ interpersonal skills. - Understanding of luxury guest expectations and a desire to exceed these expectations. - Initiates contacts and establishes rapport easily. - Organises time and work efficiently. - Excellent verbal and written communication skills - Has the ability and willingness to undertake further development - Willingness to work weekends and public holidays as part of the job role. - Has the aptitude and willingness to undertake further development with Sofitel.