Mandarin speaking Call Center Agent

Remuneration Package:

• Salary: up to S$ 2,300.00 per month (depending on experience and including variable allowances)

Responsibilities:

• Answer inbound calls and provide information pertaining to queries, complaints & feedback

• First contact resolution of cases handled

• Ensure Standard Operating Procedure (SOP) is properly carried out

Requirements:

• Minimum O Level

• Singaporeans Only

• Relevant experience in Call Centre for at least 12 months is REQUIRED  

• Excellent written and verbal communication skills 

• Fluent in English and Mandarin 

• Highly motivated, energetic and customer oriented with a positive attitude.

Additional Information:

• 5.5 working days (Mon-Fri: 9am to 6pm; Sat: 9am to 1pm); 44 hours per week

• Contact Centre environment

• Working Location at Tampines

• Shuttle service provided on selected timing