Mandarin speaking Call Center Agent

Full-time Posted on : 2019 May 15

i-vic International Pte Ltd

SGD 2,100 - 2,300

Weekdays, 9am to 6pm, Saturdays 9am to 1pm

Remuneration Package:
•	Salary: up to S$ 2,300.00 per month (depending on experience and including variable allowances)

Responsibilities:
•	Answer inbound calls and provide information pertaining to queries, complaints & feedback
•	First contact resolution of cases handled
•	Ensure Standard Operating Procedure (SOP) is properly carried out

Requirements:
•	Minimum O Level
•	Singaporeans Only
•	Relevant experience in Call Centre or Customer Service environment for at least 6 months experience is preferred
•	Excellent written and verbal communication skills 
•	Fluent in English and Mandarin 
•	Highly motivated, energetic and customer oriented with a positive attitude.

Additional Information:
•	5.5 working days (Mon-Fri: 9am to 6pm; Sat: 9am to 1pm); 44 hours per week
•	Contact Centre environment
•	Working Location at Tampines
•	Shuttle service provided on selected timing
 18: Tampines, Pasir Ris


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