Mystery Shopper (Project-Based, Flexible) - Part-Time

About Learning Curve

Learning Curve is a team of multidisciplinary professionals dedicated to helping F&B, beauty, and retail brands enhance their customer experience through deep market insights. We believe every customer’s authentic voice is a key driver of industry progress.​

Role Overview

We are looking for detail-oriented Mystery Shoppers to anonymously experience our clients’ brands and provide professional, objective feedback. This is a highly flexible, project-based opportunity, ideal for individuals who enjoy observing, writing, and earning extra income in their spare time.

What You Will Do

1. Visit assigned locations (restaurants, retail stores, beauty counters) as a customer and discreetly evaluate service quality.
2. Observe store environment, staff attitude, product presentation, and overall service flow according to project guidelines.
3. Submit a detailed online report within 24 hours of each visit, ensuring your assessment is objective, accurate, and logically structured.
4. Provide constructive suggestions to help brands improve their service and customer experience.

Who We’re Looking For

1. Sharp observational skills and an eye for service details.
2. Strong writing skills, able to turn experiences into clear, structured reports.
3. High integrity and reliability, with strict respect for confidentiality and deadlines.
4. Genuine interest in improving the quality of Singapore’s retail and service industries.
5. Must be living in Singapore and aged 18 or above.
6. Candidates with airport restricted area access are welcome.

Compensation & Work Style

1. Project-based pay, with fees varying by project complexity and assignment type (clearly stated before you accept each task).
2. Choose the assignments that match your interests and location tasks are shared via WhatsApp and email.
3. Fully flexible, non-fixed hours – suitable for side-giggers, students, or professionals seeking a freelance opportunity.

If you want your voice to be heard and valued by leading brands, we’d love to hear from you.

Apply now to join Learning Curve as a Mystery Shopper and help define better service experiences from the consumer’s perspective.