Business Analyst/Tester

• Requirements & Analysis:
  
• Analyse current logistics processes (e.g. routing, yard operations, driver payments) and capture detailed business and functional requirements, including mapping AS -IS and TO -BE workflows. Ensure all requirements are clearly documented and approved by stakeholders.
  
• Solution Design:
  
• Develop and document high -level solution designs that meet business requirements and align with TMS best practices. Facilitate design workshops to validate solutions and drive consensus with the vendors and CCBSA business.
  
• Development Collaboration:
  
• Work closely with vendor development teams and CCBSA and business throughout the build phase.
  
• Provide clarity on requirements, address questions promptly, and ensure the end -to -end solution is being built according to the specifications and design.
  
• Testing & Quality Assurance:
  
• Plan and execute comprehensive testing of the TMS solution, including system integration tests and end -to -end scenario validations.
  
• Log defects, work with developers to resolve issues, and retest fixes.
  
• Coordinate and support user acceptance testing (UAT) with business users to confirm the solution meets all requirements and quality standards.
  
• Deployment & Training:
  
• Support go -live readiness and deployment activities.
  
• Develop user training materials and standard operating procedures and conduct training sessions to ensure end -users can effectively use the new TMS features (Where required) Assist with data migration or cutover tasks as needed for a smooth transition.
  
• Post Go -Live Support:
  
• Provide post -implementation support (hyper -care) after go -live, troubleshooting any issues that arise in the production environment.
  
• Monitor system usage, gather user feedback, and work with the team to address any follow -up enhancements or process improvements to optimize the solution
  

Requirements

• Transport Management Domain Experience:
  
• Proven experience with Transport Management Systems implementations is essential.
  
• Prior involvement in projects related to fleet routing, logistics planning, or yard management is highly valued.
  
• Business Analysis Experience:
  
• Approximately 8+ years of experience in business analysis or a related role, including substantial experience on large -scale IT implementation projects. (Experience serving in a dual BA/Tester capacity would be a plus.)
  
• Technical Familiarity:
  
• Hands -on experience with Microsoft Dynamics 365 F&O (Finance & Operations) or similar ERP systems, especially the TMS or supply chain modules.
  
• Familiarity with transportation planning software such as Roadnet, Route Builder, or other routing/dispatch solutions is highly desirable.
  

• Bachelor’s degree in information systems, Computer Science, Logistics/Supply Chain, or a related field.
  
• Industry Knowledge:
  
• Solid understanding of supply chain and distribution operations.
  
• Experience working in an FMCG/Distribution environment or with logistics processes (transportation, warehousing, fleet management) will help the candidate quickly contextually grasp CCBA’s needs