Cold Chain Administrative Assistant

• Typing, formatting, and editing technical documents and reports.
  
• Filing and scanning records, both electronic and hardcopy.
  
• Maintaining organised and accessible filing systems.
  
• Handling emergency requests and directing queries appropriately.
  

• Assist in preparing study checklists, mapping protocols, and annexures.
  
• Compile and edit reports for temperature mapping, validation, and qualification studies.
  
• ​Ensure all documentation is accurate, complete, and aligned with client and internal standards.
  
• Quality Review Support:
  
• Review compiled documents using QC checklists.
  
• Track and log quality issues for correction.
  
• Assist in ensuring all reports are reviewed and finalised within expected timelines.
  

• Liaise with internal teams to track progress and resolve issues.
  
• Support client communication by preparing document packs and certificates.
  
• Maintain issue logs and ensure timely resolution.
  

• Accuracy and completeness of documentation.
  
• Timely delivery of reports.
  
• Quality of filing and record keeping.
  
• Responsiveness to teams needs.
  
• Contribution to continuous improvement initiatives
  

Requirements

• Certificate or Diploma in Office Administration or Business Administration would be advantageous.
  
• 2+ years’ experience in an administrative or support role.
  
• Valid driver’s licence (preferred).
  
• Strong computer literacy (MS Office, Word, Excel, PowerPoint, email, and a good understanding of software).
  
• Proficiency in written and spoken English.
  
• Excellent document editing and formatting skills.
  
• Understanding of filing systems and document control.
  
• Basic data entry and general math skills.
  
• Attention to detail and accuracy.
  
• Oral and written comprehension.
  
• Professional and courteous communication.
  
• Ability to work independently and as part of a team.
  
• Organisational skills, planning and prioritising work
  

• This is a full -time, on -site position in Bedfordview.
  
• Contract: 3 month Fixed -term contract, starting mid -January 2026.
  
• Working hours: 07:30 - 16:30