Consultant: Fraud Operations

Purpose Statement

To leverage expertise in fraud operations and perform purpose-driven activities in the combat against financial crime to minimise and mitigate client and bank losses thorough investigations into card fraud, digital fraud, application fraud, and internal threats. 

 

Experience

• Minimum 2- 3 years’ experience in any area related to financial crimes.


• Experience of and comprehensive understanding of the South African financial/banking environment


• Familiarity with relevant legislation pertaining to fraud and banking.


• Proficiency in investigation techniques and methodologies


• Understanding of customer care and service protocols


• Familiarity of common fraud typologies and emerging trends in fraud and financial crime


• Familiarity with banking/retail/financial service provider policies, products, and procedures


• Service-oriented mindset.

Qualifications (Minimum)

Qualifications (Ideal or Preferred)

Knowledge

• Understanding of the South African financial/banking environment.


• Familiarity with relevant legislation pertaining to fraud and banking.


• Understanding and proficiency in investigation techniques and methodologies.


• Understanding of customer care and service protocols.


• Familiarity of common fraud typologies and emerging trends in fraud and financial crime.


• Familiarity with banking/retail/financial service provider policies, products, and procedures.


• Service-oriented mindset.

Skills

Conditions of Employment