Debt Collector (Contract)

·         Contact customers via telephone, email, or
written correspondence to collect outstanding payments.

·         Negotiate payment arrangements and
settlements within company guidelines.

·         Maintain accurate and up-to-date records of
all collection activities

·         Handle inbound and outbound calls in a
professional and courteous manner.

·         Ensure compliance with the National Credit
Act, POPIA, and other relevant regulations.

·         Prepare daily, weekly, and monthly collection
reports.

·         Escalate unresolved accounts or disputes.

Requirements

·         Grade
12

·         Minimum of 2 years of experience in debt
collection

·         Strong negotiation and communication skills.

·         Ability to remain calm under pressure and
handle difficult conversations professionally.

·         Proficient
in MS Office

·         Must
be available to start immediately