Global Quality & Risk Management Associate Director

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The Global Quality and Risk Management Associate Director is a senior-level leader responsible for driving the quality, risk management, and strategic enablement of global assurance initiatives. This role provides expert risk and quality support for major assurance programs—including digital transformation efforts—and collaborates closely with global and member firm leadership. The Associate Director ensures consistency, rigor, and excellence in assurance quality and risk management processes across jurisdictions, while serving as a trusted advisor to stakeholders at all levels.

This role requires a highly experienced professional with deep audit, assurance, quality and risk expertise, strong judgment, and the ability to guide complex decision-making in a global, matrixed environment.

Key Responsibilities

Quality & Risk Leadership for Global Assurance Initiatives

• Provide comprehensive quality and risk support for assurance digital transformation efforts, including close partnership with change teams located in South Africa.
• Guide the development, execution, and monitoring of key risk management activities and strategies for assurance programs.
• Identify emerging risks across jurisdictions and collaborate with global leaders to design appropriate mitigation strategies.

Global Collaboration & Advisory

• Work closely with the Monitoring & Remediation team to coordinate assurance practice reviews, advisory guidance, and member firm-level quality support.
• Serve as an advisor to the Assurance Executive, member firm assurance teams, and the Global Assurance leadership group on complex, high‑risk matters.
• Build and maintain strong relationships with senior leaders across multiple regions to promote alignment and consistency in assurance practices.

Assurance Quality & Risk Management and Governance

• Lead quality and risk management activities spanning multiple jurisdictions, ensuring compliance with global standards and local requirements.
• Apply sound professional judgment to high‑impact decisions involving quality, risk exposure, and regulatory obligations.
• Oversee issues management and support the escalation, analysis, and resolution of significant quality or risk incidents.

Development of Global Assurance Standards & Materials

• Develop, maintain, and continually update advisory service manuals, risk management guidance, and other key quality and risk materials.
• Support additional global assurance initiatives such as learning programs, Deloitte initiatives, and other innovation or quality‑related projects.
• Ensure all materials are accurate, accessible, and aligned with both global strategy and regulatory expectations.

Required:

• Degree in Accounting and Chartered Accountant certification
• And 10+ years experience in audit or risk management in a professional services organization
• Demonstrated success as a high‑performing senior level executive with a strong background in Audit & Assurance and Quality & Risk.
• Extensive experience applying significant professional judgment in complex, high‑risk scenarios.
• Proven ability to work independently while effectively collaborating across diverse, cross‑functional teams.
• Advanced knowledge of risk management environments across multiple jurisdictions, with prior exposure to global regulatory landscapes.
• Experience interacting with, advising, and building trusted relationships with senior leaders.
• Prior experience working across global firms.
• A strategic mindset with the ability to anticipate risks and proactively design controls and solutions.
• Strong analytical abilities and comfort operating in an environment requiring rapid assessment and sound decision‑making.
• Ability to navigate ambiguity in a global, matrixed organization while maintaining a focus on quality, consistency, and risk mitigation.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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