Intermediate Process Engineers (x2)

To ensure effective and efficient business
value streams and optimal integration of processes, people and technology by
interactively analysing, researching, designing, recommending and implementing
innovative and cost efficient business processes. To ensure operational
excellence and optimisation of total operational spend regarding the business
unit and/or cluster budget, by focusing on opportunities across all value
chains and across the Group.

Accountability: Process Optimisation and
Design

Conduct business process improvement
initiatives aimed at improving efficiencies and effectiveness of operations, by
liaising and advising managers.

Identify the scope (core and sub–processes)
and life cycle of business processes within area of responsibility taking into
account the Nedbank standards.

Ensure that processes and procedures as well
as system designs are integrated into a single business solution.

Apply scientific principles and business
inputs to refine and re -engineer as -is business process (as well as newly to -
be refined processes) into best scenario to -be processes to enhance customer
experience and profitability.

Provide input into to the documentation,
formalisation and validation of the to -be concept and design proposals.

Facilitate and integrate process designs,
improvements and maintenance amongst role -players and effectively network with
all stakeholders.

Conduct pro -active detection of process
bottlenecks and high level operational value chain.

Promote the generic functionality and
end -to -end value chain ownership rather than silo thinking and behaviours, i.e.
by managers so that designs can be shared.

Apply various applicable Industrial / Systems
Engineering principles in process constraints and opportunity identifications,
as well as Solutioning.

Define process performance criteria and
requirements in terms of time, cost, resources (people, systems, financials)
etc.

Proactively participate in business efficiency
improvement forums and to play an active role in the change initiatives
process, by assessing and recommending the feasibility of change request
received.

Act as coach to business (line managers) and
other process custodians regarding process re -engineering and improvement
methodologies and principles.

Interact and network with own management team
and other SBU process engineers (custodians) in order to ensure alignment and
integration of operations.

Accountability: Business Analysing

Perform business impact analysis in liaison
with line managers on any change that is imposed on the current operational
environment

Measure and baseline all current main value
chains' performance and comparison of the to–be process performance.

Provide and identify opportunities for
optimisation improvements of operational cost base and where process
methodologies can be applied.

Apply basic and advances methodologies to
identify bottom line and economic profit enhancement opportunities, where it
relates to cost efficiencies or income enhancements.

Coordinate and facilitate analysis, assessment
and design workshops and initiatives to identify improvement opportunities.

Manage and coordinate implementation efforts
of enhancements and change initiatives. Ensure inputs are provided to changes
are reflected on appropriate Nedbank supporting and training documentation.

Accountability: Business Alignment &
Subject Matter Expert (SME) inputs

Maintain interaction with business analysts,
change agents as well as project managers to create synergies before / during /
after process re -engineering and implementation.

Interact and attend meetings and workshops to
ensure that the major change and small enhancement initiatives impacts are
pro -actively identified so that implementation can be coordinated.

Ensure that promises to business are met and
delivered, and highlight constraints for implementation time periods

Identify impact of process changes on Job
Descriptions of staff that executes work within the process.

Test policy and procedural manuals, job aids,
quick references and training material to ensure the logics and to ensure that
the manuals support the changes.

Requirements

Benefits