Rates and Systems Administrator

• Load and maintain product rates and content across internal systems
  
• Create and update system-related content to support operational accuracy
  
• Manage and organise product and pricing databases
  
• Assist with troubleshooting and resolving system issues and changes
  

Requirements

• A tertiary qualification in Tourism, Travel, Business Administration, Information Systems, or a related field (Recent graduates with strong technical and administrative aptitude are also encouraged to apply)
  
• Previous experience with Tourplan is highly advantageous
  
• Strong proficiency and experience in Tourplan - systems administration and maintenance
  
• An advanced level of computer literacy with special focus on use of databases and CRM systems, as well as, Microsoft Excel and Google Suite
  
• Informed decision making ability imperative
  
• A sound ability to both strategise and implement is key
  
• Have an in-depth understanding of systems and their relation to the full scale business ecosystem
  
• Fully literate and numerate with the ability to perform relevant calculations, and be able to interpret basic accounts and financial statements and reports
  
• Ability to listen effectively, communicate and perform diplomatically with internal and external stakeholders, and staff in all situations
  
• Humble, yet driven with a track record of performance
  
• Have the ability to work through periods of high demand
  
• A passion for the industry, have a positive attitude and the ability to think out of the box
  
• Must be able to maintain physical stamina to lead their area of responsibility personally
  
• Assertiveness, patience and good organisational skills.
  
• A meticulous degree of pride in their personal presentation
  
• A highly self-motivated self-starter
  
• Ability to work independently as well as within a group
  

Benefits

• An opportunity to contribute to two globally respected travel brands
  
• A supportive environment where learning and initiative are encouraged
  
• Exposure to the inner workings of luxury tourism operations
  
• A hands-on role that blends tech, administration, and travel