SAP Business Analyst (Principal)

• Review existing business processes and requirements and map these to SAP case, mobile, and e -service solutions
  
• Schedule and conduct workshops with business and functional teams to plan, prioritise, design, and deliver documented business processes using Visio for SAP case, mobile, and e -service applications
  
• Ask relevant questions to clarify stakeholder needs and translate vague ideas into clear, structured requirements
  
• Develop functional and non -functional requirements, use cases, and process flows (BPMN)
  
• Ensure documentation is clear and understandable to both technical and non -technical audiences
  
• Ensure completeness of all business scenarios and related documentation
  
• Present and communicate TO -BE business processes to business and project stakeholders and obtain sign -off
  
• Document the project blueprint
  
• Attend and actively contribute to project team meetings and business analysis discussions to support overall project success
  

Requirements

• Related qualification
  
• Proof of the related qualification must be provided when submitting the CV
  

• Minimum of 8+ years’ experience as an SAP Business Analyst
  

• Strong interpersonal skills
  
• Solid understanding of SAP system integration, specifically between:
  
• SAP Case & Records Management
  
• SAP UI5 Portal
  
• SAP UI5 Mobile
  
• Working knowledge of:
  
• Systems, APIs, integrations, and data flows
  
• The language of developers and architects
  
• Understanding of project methodologies, with the ability to adhere to project timelines and quality gates
  

• Experience in Local Government, particularly City of Cape Town Case and Records Management, would be advantageous