Senior Business Analyst

We are seeking a Certified Business Analyst with over 8 years of experience to support the SAP eCommerce Remediation Project (Hybris/Omni). The successful candidate will play a pivotal role in bridging business needs with technical solutions, ensuring seamless delivery across retail and omni/eCommerce environments.

Key Responsibilities

• Strategic Planning: Define and strategize the approach to BA work for assigned projects.
  
• Stakeholder Engagement: Facilitate workshops, interviews, and collaborative sessions with stakeholders.
  
• Requirements Management: Elicit, document, and review requirements (e.g., BRDs).
  
• Agile/Waterfall Documentation: Create Epics, Features, and User Stories with clear acceptance criteria.
  
• Process Analysis: Document as -is and to -be processes, conduct gap analysis, and recommend improvements.
  
• Testing & Validation: Manage User Acceptance Testing (UAT) and ensure business sign -off.
  
• Operational Support: Provide BAU support and ensure smooth transition post -project delivery.
  

Required Experience & Skills

• Certification: Certified Business Analyst.
  
• Experience: Minimum 8 years in BA roles.
  
• Industry Expertise:
  
• Retail sector experience.
  
• Omni -channel and eCommerce experience.
  
• Methodologies: Strong background in both Agile and Waterfall delivery.
  
• Technical Knowledge:
  
• SAP modules experience, specifically SAP Hybris / SAP Commerce Cloud.
  
• Soft Skills
  
• Excellent facilitation and communication skills.
  
• Strong analytical and problem -solving abilities.
  
• Ability to manage multiple stakeholders and competing priorities.
  

Project Details

• Project Supported: SAP eCommerce Remediation / Hybris / Omni.
  
• Contract Type: Fixed -term contract (details to be confirmed)
  

Location & Travel

• Base Location: Woodstock, Cape Town
  
• Travel Requirements: Occasional travel to Cape Town (Woodstock office).
  
• Work Policy: 1 -day WFH permitted per week.
  
• Frequency of Travel: To be confirmed (TBC).