Software Project Coordinator, Americas

Job summary

As Software Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories. 

You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.

What you will do

• Ability to assist in coordinating multiple concurrent IT service delivery projects across regions


• Support the Senior Project Manager in planning, organizing, and tracking project delivery activities.


• Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks.


• Maintain and update project plans, risk logs, and status reports under guidance.


• Track and report on project milestones, timelines, and deliverables.


• Support the management of project budgets, timesheets, and invoicing processes.


• Help ensure adherence to project governance standards and quality requirements.


• Liaise with internal teams, vendors, and customers to gather updates and support smooth communication.


• Assist in resource planning and coordination with cross-functional teams.


• Participate in post-project reviews and contribute to identifying areas for process improvement.


• Provide administrative and operational support to the Professional Services team as needed.

What you will have

• 1+ years of experience in a Software Project Coordinator or Scrum Master position at a IT or Software delivery or SaaS company (essential requirement)


• Tertiary qualification in Project Management, Business Administration, or Information Technology (strongly preferred)


• Exposure to the full project lifecycle — from initiation to delivery — in any technical or business environment.


• Experience working in a fast-paced, multidisciplinary organization.


• Being detail-oriented, process-driven, proactive in coordinating tasks, and tracking deliverables. 


• Strong verbal and written communication skills, with the ability to engage effectively with team members, stakeholders, and clients.


• Strong organizational and time management skills with attention to detail.


• A motivated individual with a foundational understanding of project management principles and processes.

Nice to have

• Previous experience working with global teams and across different timezones.


• Basic understanding of PKI or digital certificate management concepts (training will be provided).


• Familiarity with project management methodologies and tools such as Agile (Scrum, Kanban), Confluence, Jira, Salesforce, Microsoft Project or Rocketlane

Benefits

• Provident Fund


• Medical Aid + Gap Cover


• Employee Assistance Program


• Gym Reimbursement


• Life Insurance


• Disability Insurance

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