Business Application Support

We are looking for a candidate to fill the role of business application support at our fast growing company. Business Application Support Responsibilities Contributing in a timely manner to procedures Application usage optimization Liaising proactively with business operations stakeholders Communicating to all stakeholders about changes that will be released into production Vendor management for 3rd party applications, if applicable Organizing & participating in monthly service review meetings including agenda, minutes & tracking of action items Liaising proactively with business operations stakeholder Liaising proactively with product management and stakeholders / initiators of change initiative Work within the Mortgage Operations area on the implementation of new initiatives and projects Facilitate the analyzing and documentation of system enhancement requests and the review of Business Requirement Documents (BRDs) created by Investment Systems for accuracy Business Application Support Qualifications: Demonstrate the ability to interpret a business transactional issue and recommend resolution paths Self-starter who thrives in a fast paced environment that is detailed oriented, highly organized with strong problem solving, business analysis, Interpersonal skills necessary to effectively interact and communicate in person, over the phone, via teleconference and via email throughout the organization with a variety of individuals at all technical levels is required communication and presentation skills Commitment to quality of deliverables Occasional off hours work may be required Ability to establish priorities, to meet deadlines, and to concentrate on detailed information in a fast-paced demanding work environment