Call Center Operator, East London

SUMMARY: We are seeking a Call Centre 0perator for a permanent role based in East London, Eastern Cape POSITION INFO: Applicants are required to meet the following criteria:

• Grade 12 with certificate in Customer Service & qualification in SCM / Logistics
• 2+ years working experience in a call center / customer service environment
• Excellent telephonic skills & numerical aptitude
• Computer literacy : Pastel Evolution, MS Office, SAP
• Willing to work overtime if/when required
• Mature and knowledgeable with attention to detail an absolute necessity
• Due to their equity plan, a BEE candidate is ideally sought

The successful applicant would be responsible for, but not limited to:

• Operate call center to receive and optimize orders
• Coordinate orders and communicate any order changes
• Compile daily delivery schedules with maximizing vehicle utilization
• Prevent dealers running dry of stock and monitoring of orders
• Resolve queries and deal with transporters
• Monitor credit limit and decrease financial risk
• General administration support
• Prepare sales orders for carriers and delivery schedules
• Placing orders
• Delivering premium service to retailers

Salary: R25 000.00 – R30 000.00 + 13th, Medical, Provident To apply email detailed CV and all supporting documentation through to
If you have not received a response within 7 working days, please consider your application unsuccessful