Digital/Online Sales Administrator

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Job Description - Digital/Online Sales Administrator

REQUIREMENTS
  • Matric, 
  • Minimum 2 years’ experience in a similar role
  • Working knowledge of online purchasing
  • Working knowledge of Online Platforms like Take a lot/Amazon
  • Experience working on systems (Sage/ACCPAC etc.) – Advantageous
  • Computer Literacy: MS Excel: Basic to Intermediate
  • Excellent communication, interpersonal and organisation skills
  • Initiative and deadline driven with excellent planning and organisational skills
  • High attention to detail, and enthusiastic
  • Committed and reliable
  • Sales experience on online platforms – Advantageous
  • Proven customer service skills
  • Strong analytical skills
  • Excellent selling and negotiation skills
 
DUTIES
  • Reporting to the Sales Manager
  • Present, promote and sell products to new and existing customers
  • Conducting market research and ongoing Competitor analyses
  • Maintaining and updating online sales/purchasing methods and systems
  • Developing new leads and communicating with customers
  • Creating and maintaining a database for current and potential customers
  • Preparing and sending quotes to customers
  • Following up with customers on sales inquiries submitted and requested through email and/or calls
  • Raising payment requisitions
  • Preparing and sending invoices to customers
  • Ensuring all online orders are paid for before handing the order confirmation over to the
  • warehouse for preparation and delivery
  • Project management - continuously reviewing products and maintaining an updated product list on stock items
  • Working knowledge and understanding of online sales (processes and procedures)
  • Working experience in maintaining quality customer service
  • Understanding and ability to work on online platforms
  • Continuously maintaining and updating product knowledge through self-study
  • Ability to maintain and build successful business relationships with existing and new customers
 
Salary: R negotiable dependent on experience

 
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