ERP/IT Administrator

• Upgrade SYSPRO
• Provide job specific SYSPRO training to end users. 
• Assess the use of SYSPRO and implement changes where processes are not in line with expected business processes. 
• Troubleshoot and resolve hardware, connection, printer and software issues. 
• Replace or repair defective parts and equipment. 
• Maintain daily tape backups and offsite backups storage.
• Ensuring data is stored securely and backed up regularly. 
• Monitor and perform routine server maintenance.
• Manage user accounts, credentials, permission, access rights and active directory administration. 
• Monitor the performance of existing computer systems and IT infrastructure.
• Documenting processes and operating procedures.
• Support LAN's, WANS, internet and intranet systems. 
• Administer servers, desktop computers, laptops, printers, routers, switches, software deployment, security updates and patches. 
• Assist with month end processing and be able to work after hours in case of system upgrades and maintenance. 
• Maintain software and hardware registers and ensure full compliance as per company policies with regular audits on all PC's and laptops as well as monitoring internet and email usage. 
• Strong procurement knowledge with regards purchasing IT equipment (hardware and software) 
• Execute backup and recovery plan (Disaster recovery) 
• Respond to afterhours system problems and travel to branch locations as needed. 
• Maintain all IT infrastructure and equipment and ensure regular service and maintenance. 
• In critical areas such as server rooms, including considering service level agreement hardware and software subscriptions where needed. 
• Translation installation and support (Bar coding systems)

Minimum requirements: 

• Min senior certificate
• SYSPRO certification (Finance, Manufacturing, Distribution, Administration, VB scripting) 
• Microsoft SQL Server (SSRS) 
• Min Syspro 7/8 implementation and administration - min 3 years' experience 
• Min 5 years IT support experience. 
• Basic SYSPRO customization (e.Net, SRS, VB scripting) 
• Implementing BI solutions.
• Networking and active directory experience is essential with knowledge of HYPERV and virtual servers. 
• MS Office 365 and MS Office experience is essential.