GUESTHOUSE MANAGER

GUESTHOUSE MANAGER - Luxury - Tulbagh EstateFull job descriptionProStaffSelect is recruiting a SENIOR GUESTHOUSE MANAGER for this luxury wine estate Guesthouse in Tulbagh. Specifically focusing on a unique guest experience, visitors enjoy direct access to the Wine Estate’s privately guided Wine Tastings, with Food & Wine Pairing in the Restaurant, Artisan Breads and Deli items in the Bakery, hiking trails, bird watching and fishing. The highlight is the luxurious and sumptuous accommodation offering 14 beautifully crafted spacious suites, each uniquely decorated to reflect the areas heritage.We are in search of an individual that brings a unique offering to this magnificent propertyRESPONSIBILITIESThe successful candidate will report to the GENERAL MANAGER and will be responsible for:Coordination and management of reservations, bookings and inquiriesMonitoring and managing food & beverage operations, focusing on restaurant service as well as kitchen productionManagement of all inventories of supplies and equipment for guest servicesSupervision of Housekeeping staff to maintain cleanliness and orderliness of guest rooms and common areasMonitoring of financial performance and preparation of regular reports for owners or managementSupport & coordination of all grounds and gardens work including swimming pool, irrigation & pump servicesEnsuring compliance with health, safety and hygiene regulationsDevelopment and support with executing marketing strategies to attract new guests and retain existing clienteleSupport & assistance in the wine tasting centre, bakery and deli as neededManagement of related administration and planning dutiesRelieving the GENERAL MANAGER from time to time as needed REQUIREMENTSMatric and a Hotel, Tourism or Hospitality Management tertiary qualificationAt least 5 - 10 years' experience within an exclusive 5-star establishmentProven experience in hospitality management, with a strong focus on guest satisfactionHighly organised individual who shows great attention to detail in all areasExcellent communication skills (Afrikaans and English) essentialWillingness to work weekends and public holidaysEqually comfortable working in & assisting with Wine Tastings, Housekeeping, Kitchen, Restaurant & GardensStrong computer skills (MC Office) & Front Office / Reservations SystemsValid driver's license and own reliable transport.Presentable, professional, service orientated with a passion for customer service