We are looking to hire an enthusiastic IT Operations Manager - Corporate Services to join our high calibre team at Intercare Group South Africa in Pretoria, Gauteng.
Growing your career as a Full-Time IT Operations Manager - Corporate Services is a fantastic opportunity to develop useful skills.
If you are strong in decision-making, problem-solving and have the right personality for the job, then apply for the position of IT Operations Manager - Corporate Services at Intercare Group South Africa today!
ABOUT
- Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
- Intercare Corporate Services situated in Lynnwood, Pretoria, seeks to recruit an IT Operations Manager. The purpose of the position is to be a strategic business partner by taking full responsibility of the Information Technology Operations and the management of efficient IT services within the organization.
DUTIES & RESPONSIBILITIES
- Maximization of service delivery to strengthen the relationship between the IT department and its customers and effectively handle and resolve customer and user complaints.
- Maintain acceptable helpdesk standards with regards to hardware, operating systems, office tools and applications.
- Ensure maximum uptime of all IT systems, databases, communication mechanisms and applications.
- Provide database support and ensure integrity of data.
- Maintain disaster recovery plans.
- Take overall responsibility for backup & security of company mission critical data & systems.
- Implement good IT governance through ITIL practices.
- Plan and ensure capacity of ITC resources in order to maintain operational efficiency.
- Plan and ensure infrastructure for new developments.
- General upkeep all information systems and resources.
- Monitoring and reporting of company systems.
- Act as 3rd level technical expert for advanced problem finding and resolution.
- Manage strategic service suppliers & vendor accounts.
REQUIREMENTS
- Degree in Computer Science or Information Systems advantageous.
- Relevant Diploma or Certification in Information Technology MCSE
- Ability to deal with all levels of stakeholders
- 3 Years' Experience at Management level
Benefits of working as a IT Operations Manager - Corporate Services in Pretoria, Gauteng:
● Company offers great benefits
● Advancement opportunities
● Attractive package