MEDICAL ADMINISTRATOR/PSYCHOLOGY PRACTICE ASSISTANT

A Psychology Practice in Claremont, Cape Town needs a proficient Medical Administrator/Administrative Assistant to join their dynamic team.

The practice needs a competent, qualified person with at least 3 years of medical administrative experience to ensure the smooth running of the Reception Desk. The ideal candidate must be able to work independently, and in a team and have a strong sense of responsibility. Job Description:
- Program Management - Book online appointments for all practitioners for new and existing clients
- Handle patient/client inquiries by phone, WhatsApp and email
- Payment receipts - credit card or cash
- Manage new claims - open and prepare files
- Submit medical assistance forms
- Write medical reports and references
- Assist psychologists with potential questions/tasks
- Archiving
- Additional management-related functions and accounting
- General cleaning – ensure that the training and reception area is always clean.
- Ensure stationery, office supplies and equipment are in order Characteristics/ Requirements:
- Self-starter
- Good written and spoken English
- Adequate computer skills - excel, outlook, word and all medical software. (Elixir would be an advantage)
- Ability to handle a fast-paced environment - stress tolerance
- Good prioritisation and multi-tasking
- Committed to work with an "I can do it" attitude Selected candidates will undergo a thorough psychometric evaluation, which is part of the interview process. Working hours:

Tuesday, Friday 08:00-17:00 (1-hour lunch)
Wednesday and Thursday 10:30-19:30 (1-hour lunch)
Every Saturday 08:00-17: 00 (without lunch) - subject to appointment bookings 
Days off - Sunday and Monday
Public holidays, to work on an adhoc basis

Must be available during times of emergencies and for any other reason for telephonic check-ins.
Clear dedication to the job requirements and their success.
Flexibility of time is essential as it is a Psychology Clinic

The position is available from 1st June 2024

Salary: R11 500 gross (After 3 month probation period the practice can also offer a permanent post + an R500 increase)