Operations Engineer

Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office rotation.

• Amazing brand with cutting-edge technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Contract until December 2026

EXPERIENCE: 4-6 Years related working experience.

COMMENCEMENT: As soon as possible

QUALIFICATIONS/EXPERIENCE

• 3+ years working experience in IT
• IT Service Desk experience highly beneficial

ESSENTIAL SKILLS:

• Diploma / Degree in IT or relevant experience Information Technology Qualification
• Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support.
• Fluent German-speaking, including Business reading and writing.
• Fluent English-speaking, including Business reading and writing.
• Proficiency in Microsoft Operating Systems local and remote administration and Microsoft Office applications.
• Strong problem-solving skills with the ability to analyze and troubleshoot potential solutions.
• Data analytics and trend analysis
• Presentation skills
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS TECHNICAL SKILLS

• Technical back-end Application configuration knowledge beneficial to understand functionality of servers, databases, device patching, license management.
• Knowledge of GROUP processes and tools beneficial.

ROLE:

• Application support for Application owners, including governance adherence.
• Ensuring that applications are compliant, secure, and operational, using tools such as CMDB, Active Directory, VMWare.
• Provide VM0 Application support to all GROUP markets, globally.
• Ticket and change request creation to service groups responsible to action the request or requirement.
• Manage requests raised by users either telephonically or via email.
• Support Applications that cover a vast landscape - from hardware, to software, to business or department-specific applications incl. Critical Applications with a high Business impact.

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