We are looking for an ambitious Permanent - Branch Administrator - Mbombela (formerly Nelspruit) - South Africa to join our all-star team at Total Recruitment Solutions in Nelspruit, Mpumalanga.
Growing your career as a Full Time Permanent - Branch Administrator - Mbombela (formerly Nelspruit) - South Africa is an awesome opportunity to develop exceptional skills.
If you are strong in problem-solving, communication and have the right personality for the job, then apply for the position of Permanent - Branch Administrator - Mbombela (formerly Nelspruit) - South Africa at Total Recruitment Solutions today!
Job Description
Purpose of Role:
- Provide an administrative support function for the Nelspruit Sales and Service Department.
- Articulate and polite interaction with customers and work colleagues related to both sales and service matters.
Key Accountabilities
- Carry out sales and service administrative duties to support the daily functions of both the Sales and Service team to meet the demands of the customer and business objectives
- Filing of Sales and Service documentation and maintaining of filing system
- Administration of all incoming enquiries, orders and quotations
- Processing orders onto the SAP system including Sales, Spare Parts and Service
- Receiving of stock onto the SAP system
- Processing delivery notes from branch level
- Updating expediting list for weekly meetings
- Taking minutes for all weekly Office and Sales meetings
Telephonic duties include but not limited to:
- Assisting customers with queries
- Provide feedback on repair progress and completion dates when requested
- Redirect customer service related queries of a non-commercial nature to the responsible Production/Operation departments
- Expediting of quotations
- Relaying enquiries and queries to the responsible office staff member if and when needed/required
- Liaise with client for collection or delivery, testing where applicable, and job progress
- Completing requisitions for authorization
- Petty Cash recons and compiling recons for authorization
- Liaise with Admin staff in Johannesburg, and remain in full compliance regarding company Policies & Procedures
- Assist fellow employees with daily functions as and when required
- Carry out all other reasonable tasks that may be delegated from time to time
Inherent Requirements
Education:
- Matric / N3 / Office Management or Administration qualification
Experience:
- 4 years’ experience in a similar environment
Requirements:
- Computer Literacy; (Working knowledge of MS Word, MS Excel and MS Outlook, as well as SAP)
- Articulate in English with a good telephone technique
Benefits of working as a Permanent - Branch Administrator - Mbombela (formerly Nelspruit) - South Africa in Nelspruit, Mpumalanga:
● Excellent benefits
● Company offers career progression opportunities
● Attractive package