Permanent - Customer Service Administrator - Ekurhuleni

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Job Description - Permanent - Customer Service Administrator - Ekurhuleni

Job Description

Purpose Of The Role:

  • To provide internal administrative support, resolve customer queries timeously and render efficient after sales service

Key Tasks:

  • Query resolution
  • Customer support
  • Customer PODs
  • Render after-sales service
  • Provide administrative support in terms of:
  • GRVs
  • Variance in pricing
  • Inter-branch transfers
  • Manage and administrate product returns
  • Stock control

Inherent Requirements

Minimum Requirements:

  • Grade 12 as a minimum requirement
  • At least 2 years’ experience in a similar position
  • Must be energetic with an outgoing personality and a customer-centric focus
  • Must be able to multi-task, prioritise, work under pressure and meet deadlines
  • Good verbal and written communication- and computer skills (Microsoft Office)
  • Must be fully bilingual (English with a good command of Afrikaans)
  • Must be assertive
  • Pastel experience will be advantageous
  • The ability to work well as part of a team (sales, operations/warehouse)

Original job Permanent - Customer Service Administrator - Ekurhuleni posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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