Receptionist position

Operations and Service Delivery:

• Welcome visitors in a professional and courteous manner.
• Inform the host of the visitor's arrival.
• Greet visitors in a friendly and professional manner.
• Handle queries as they arise in a professional manner, striving for a positive resolution.
• Answer, transfer and execute switchboard calls correctly in a timeous and professional manner.
• Providing an "ultimate" service experience to both internal and external customers.
• Complete administration, as and when required.

Communication:

• Responding to management request timeously and providing necessary action required.
• Responsible to regularly keep management informed of pertinent issues. 

General:

• To maintain a high standard of morale and motivation through good communication skills.
• May be required to assist with any other duties that may be outside scope of responsibility.

• Good interpersonal skills;
• Strong oral communication and writing skills;
• Good listening skills,
• Good multitasking skills;
• Good typing skills,
• Ability to work independently and under pressure;
• Excellent telephone etiquette;
• Attention to detail;
• Sense of urgency;
• Able to work under pressure;
• Flexible and adaptable.

• Minimum Matric;
• Office Administration related qualifications/certificates advantageous;
• Receptionist experience essential;
• Switchboard management experience essential;
• Proficient with MS Office and Outlook;
• Experiene working in Excel highly advantageous;
• General health and safety knowledge or experience advantageous.