Senior Site Reliability Engineer

Here at Yoco we want to make it easier for small business owners to do business. We're all about simplifying the complicated things so that they're smooth, easy and clever where it matters most - your sales. Our mobile card readers allow you to accept payments when and where you need to, by connecting to your smartphone or tablet. Our free business tools, the Yoco App and Business Portal, give you real time insights and make admin a breeze, so you can spend more time doing what you love. We live to empower the growth of entrepreneurs in South Africa. It is our most awesome reason for being. Welcome to the #YocoFamily. Let's Grow!The role: Working at one of the fastest-growing fintech's in Africa means you'll be solving interesting and unique challenges in our diverse environment. We're looking for a talented engineer who is passionate about operations and who's excited by the opportunity to contribute to something meaningful. Automation is key to being able to achieve the scale that we aim for and being agile means we're not only able to scale quickly but that we can adapt and constantly iterate. Key Responsibilities - Operational Excellence: You will be responsible for monitoring and supporting cloud-based infrastructure. You will work closely with software developers to enable them to deploy and support their services in our diverse environment. You will build and extend tooling to improve the reliability, monitoring, and availability of infrastructure Troubleshoot and resolve infrastructure-related issues, including incident response. This includes root cause analysis. Maintaining automation as a first-class concept, especially around the deployment pipeline. We aim to do everything with IaC. Work alongside a broader team of world-class engineers, sharing knowledge and collaborating on various projects. This includes the mentoring and up-skilling of other engineers. Proactively identify and automate routine tasks. You are responsible for driving and implementing run books to improve operational efficiencies Key Requirements: You have 3-5 years of experience using various monitoring technologies to support production systems. Experience debugging issues, identifying faults, and enhancing observability software. Proven production experience using Terraform to build and maintain infrastructure. Software engineering experience, including source code management. You have at least 3-5 years of experience monitoring and supporting workloads in Public Clouds (Azure, AWS, and GCP). You have a good working knowledge of Linux, networking, and database administration. You have 3-5 years of experience monitoring and supporting workloads in Kubernetes. You have 3-5 years of experience automating routine tasks using tools like Packer and Ansible. This includes experience in bash scripting, Python, or similar. Production experience deploying changes using Continuous Deployment tools like GitLab or similar.