Systems and IT Support Technician

SUMMARY:
Are you passionate about IT and eager to ensure smooth and optimal functioning of IT and CRM systems? We're looking for a dedicated Systems and IT Support Technician to provide top-notch maintenance, performance analytics, and both internal and occasional client-facing support. I POSITION INFO:
Trouble Minimum education (essential):
Matric Minimum education (desirable):

• A+ or equivalent technical qualification 
• N+ or equivalent technical qualification 
• MCSE, or similar

Minimum applicable experience (years):
1 - 3 years Required nature of experience:

• Setup, configuration and troubleshooting of desktop/notebook hardware and software
• Supporting standard end user applications
• Supporting printers and print services
• Working knowledge of network services (i.e. DNS, SMTP, DHCP, etc.)
• Cloud Service Support
• Ability to perform basic repairs on laptops, desktops and some peripherals

Skills and Knowledge (essential):

• Microsoft Windows 7, 8, 10
• Microsoft Office 2010 - 2016, 365
• Mac OS
• Remote Desktop Support
• Networking diagnostics
• Wired and Wireless Networking
• Printer Troubleshooting
• Gmail and GSuite support

Skills and Knowledge (desirable):

• Salesforce administration 
• Data Analytics setup and interpretation